FAQ

Frequently Asked Questions


What is your return policy?

We offer 30-day returns on all orders. If you're not completely satisfied, contact us at support@fbee.shop for a full refund.


How long does shipping take?

Orders ship from our California warehouse within 24 hours. Standard delivery takes 3-7 business days within the U.S.


Is shipping free?

Yes! We offer free U.S. shipping on all orders over $39.


How long does the battery last?

The N6 hand warmer runs up to 12 hours on a single charge, depending on the heat setting.


Is it safe?

Absolutely. The N6 is FCC certified and features overcharge protection, overheat protection, and short-circuit protection.


What's included in the box?

Each order includes 2x N6 hand warmers, 1x USB-C charging cable, and 1x keychain ring.